FEES

Initial Consultation / Treatment :               £90-00 (40 mins)

Follow up treatment :                                £60-00 (20 mins)

Initial Consultation / Treatment U16 :       £70-00 (40 mins)

Follow up treatment U16 :                        £50-00 (20 mins)


We are registered with most major Health Insurance companies (AXA, Bupa, WPA, Vitality, Cigna etc). Most policies require a GP referral and there may be an excess to pay. Please check with your insurer for policy requirements. (NB. An U16 fee reduction can not be provided if we claim direct from your Insurers)


PLEASE ALLOW 24 HOURS FOR ANY CHANGES OR CANCELLATIONS OF APPOINTMENTS OR A CHARGE WILL BE MADE IN FULL.


* Please note that all changes / cancellations for Monday should be made by the end of the working week before - 12pm Saturday.


* Any missed appointments must be paid for in advance of re-booking.


* Calls will be recorded for quality and training purporses


HOURS

Monday         (10:30 - 13:00)        (14:30 - 20:00)

Tuesday                                        (16:00 - 20:00)

Wednesday                                   (16:00 - 20:00)

Thursday                                       (16:00 - 20:00)

Friday            (09:00 - 14:00)

Saturday        (09:00 - 12:00)

 

Patient satisfaction and complaints procedure

It is very important to us that you are happy with the quality of treatment and care provided to you and feed back is welcomed. Nick Oram, the practice owner is very approachable and would happily deal with any concerns or complaints you may have. However, if you feel you would prefer a third party to mediate, please contact the British Chiropractic Association (tel. 0118 950 5950) who will attempt to reach a reasonable and satisfactory outcome for you. If you are not happy with the steps taken then you can contact the General Chiropractic Council (020 7713 5155) who will look into any concerns on your behalf. Thank you.


Privacy Policy

We are Glebe Street Chiropractic Centre and for the purpose of processing your personal data we are the controller: 

Our use and recording of your sensitive health information in a way that is transparent and benefits the user. We record the following categories of personal data: 

  • Name. 

  • Address. 

  • Tel No. 

  • Email Address. 

  • D.O.B. 

  • Health Information including Medical History, Diagnosis and treatment data 

Our lawful basis of processing this data is one of contract and for health information, the provision of health-related services as a chiropractic centre. In addition, we will only examine or treat you with your explicit consent.


Retaining your personal data 

While you are receiving treatment at this centre we will continue to store and use your personal data. Once discharged, we are legally required to keep your records for a minimum of 8 Years. However, we feel that it is of benefit to retain them for at least 10 years in case a patient returns to the clinic after a number of years. None of your personal data is shared with third parties without the explicit consent of the patient 


Your Rights 

You have full rights of access to your records and can request a copy of your data at any time.  Please make this request in writing to the above centre. We will need to verify your identity so please include a copy of your passport, driving license or recent utility bill.  


If information we have is inaccurate or incomplete please contact the Centre directly. 


If you wish the data we hold to be deleted after the legal limit of 8 years please contact the Centre directly. 

Image description